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Call: Grants for actions with Member States for capacity building of the alternative dispute resolution (ADR) bodies for consumer disputes

Programme
Type of Fund Action programme
Description of programme
"Consumer Programme"

The general objective of the Programme is to ensure a high level of consumer protection, to empower consumers and to place the consumer at the heart of the internal market, within the framework of an overall strategy for smart, sustainable and inclusive growth. The Programme will do so by contributing to protecting the health, safety and the legal and economic interests of consumers, as well as to promoting their right to information, education and to organise themselves in order to safeguard their interests, and supporting the integration of consumer interests into other policy areas. The Programme shall complement, support and monitor the policies of Member States.

Link Link to Programme
Call
Grants for actions with Member States for capacity building of the alternative dispute resolution (ADR) bodies for consumer disputes
Description of call
"Grants for actions with Member States for capacity building of the alternative dispute resolution (ADR) bodies for consumer disputes"
The aim of this Call for proposals is to facilitate the consumers' access to alternative dispute resolution (ADR) entities, including through measures for vulnerable consumers, developing the networking of national ADR entities, promoting monitoring activities on the functioning and the effectiveness of dispute resolution mechanisms.
The expected results:
  • Increased accessibility of ADR entities to consumers, including in a cross-border context
  • Improved operational capacity in resolving consumer disputes
Link Link to Call
Thematic Focus Consumer protection, Capacity Building
Funding area EU Member States
Iceland / Ísland
Liechtenstein
Norway / Norge
Origin of Applicant EU Member States
Iceland / Ísland
Liechtenstein
Norway / Norge
Eligible applicants Education and Training Centres, Small and Medium Sized Enterprises, SMEs (between 10 and 249 employees), Microenterprises (fewer than 10 employees), NGO / NPO, Association, Enterprise (more than 250 employees or not defined)
Applicant details The applicants must be, on the date of the submission of the proposal, an Alternative Dispute Resolution (ADR) entity notified to the European Commission.
Project duration max 18 months
Type of Funding Grant
Financial details Total call budget: 1 million €
Grant size per project: 10 000 € - 60 000 €
Co-financing rate: max. 50%
Submission Online via Funding & Tender Opportunities Portal
Contact Details
http://ec.europa.eu/chafea/contact/index_en.htm   
chafea@ec.europa.eu

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