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Call: Grants for joint actions to improve cooperation between national authorities responsible for the enforcement of consumer protection laws

Consumer Programme
Type of Fund Action programme
Description of programme
"Consumer Programme"

The general objective of the Programme is to ensure a high level of consumer protection, to empower consumers and to place the consumer at the heart of the internal market, within the framework of an overall strategy for smart, sustainable and inclusive growth. The Programme will do so by contributing to protecting the health, safety and the legal and economic interests of consumers, as well as to promoting their right to information, education and to organise themselves in order to safeguard their interests, and supporting the integration of consumer interests into other policy areas. The Programme shall complement, support and monitor the policies of Member States.

Description of programme

The general objective referred to in Article 2 of Regulation (EU) No 254/2014 shall be pursued through specific objective Enforcement: to support enforcement of consumer rights by strengthening cooperation between national enforcement bodies and by supporting consumers with advice.
This objective will be measured in particular through the level of information flow and the effectiveness of the cooperation within the Consumer Protection Cooperation Network, the activity of the European Consumer Centres and how well known they are to consumers.

High-quality consumer information and participation is a cross-sectoral priority and, therefore, shall be expressly provided for, whenever possible, in all sectoral objectives and actions financed under the Programme.


Grants for joint actions to improve cooperation between national authorities responsible for the enforcement of consumer protection laws
Description of call
"Grants for joint actions to improve cooperation between national authorities responsible for the enforcement of consumer protection laws"
The activities to be supported by the Consumer Protection Cooperation grants for joint actions are activities such as: collection and analysis of information, cooperation or training workshops for different authorities and stakeholders, studies, legal analysis and assistance, consultancy support and investment in hard- and software for internet investigations, and operational expenditure to support coordinated surveillance and enforcement actions (including test-purchases).
Thematic Focus Consumer protection, Trade
Funding area EU Member States
Select Origin of Applicant EU Member States
EFTA countries
Candidate Countries
Potential Candidate Countries
Eastern Partnership
Eligible applicants Federal State / Region / City / Municipality / Local Authority, NGO / NPO, Public Services, National Government
Applicant details Beneficiaries eligible for grants may be authorities notified to the Commission in accordance with Regulation (EC) No 2006/2004 by a Member State or by a third country referred to in Article 7 of the Consumer programme for 2014-2020, or non-profit-making bodies expressly designated by those authorities for that purpose.
Project Partner Details As a general rule, the joint actions to be co-funded should be proposed by:
  • More than one Member States/EEA countries; or
  • A single Member State/EEA country provided that the activities planned aim at improving the mutual assistance and cooperation between authorities responsible for the enforcement of consumer protection laws.
Project duration min 12 months
Project duration max 36 months
Type of Funding Grant
Financial details Total amount: 1 million €
Funding rate: max. 50%
Contact Details

Responsible body for EU Consumer Policy is  Chafea-Consumers, Health and Food Executive Agency

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