You can use free text when searching for interesting calls. All you need to do is to enter a phrase in the text bar that EuroAccess is to look for in its database.
When looking for a phrase in the free text bar, the system will perform an exact-match search. This means that it will search the database for the exact words, in their exact order. However, you can opt for two different approaches:
1. You can use “AND”, in this way: One AND Two. EuroAccess will look in the database for the fields which records contain both One and Two, regardless of their order and their position in any sentence.
2. You can use the “OR”, in this way: One OR Two. In this case, EuroAccess will search the database for fields that contain either the word One or the word Two. It will retrieve all the fields with one of these words or with both.
However, you should prefer phrases or complex words over simple words in you text searches.