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Call key data
Ensuring comprehensive geographical coverage of the Network of Safer Internet Centres (SICs)
Funding Program
Digital Europe
Call number
DIGITAL-2026-BESTUSE-10-NETWORKSICs
deadlines
Opening
21.04.2026
Deadline
01.10.2026 17:00
Funding rate
50%
Call budget
€ 10,000,000.00
Estimated EU contribution per project
between € 450,000.00 and € 1,175,00.00 depending on the population
Link to the call
Link to the submission
Call content
short description
The objective of the topic is to contribute to protection and empowerment of children online, a key EU priority, through comprehensive geographical coverage of national Safer Internet Centres (SICs) network in the EU. It seeks to enhance geographical coverage by engaging Safer Internet Centres that have not received EU funding under the previous call DIGITAL-2025-BESTUSE-08-NETWORKSICs. Only one Safer Internet Centre will be co-funded per country.
Call objectives
SICs may be composed of one or more NGOs, government bodies/agencies, and/or private sector organisations and they provide online safety information, educational resources, public awareness tools and counselling and reporting services (through dedicated helplines and hotlines) for young people, teachers/educators, and parents/carers. The activities performed by the SICs help minors tackle online risks and become media-literate, resilient, digital citizens. The hotline work strand allows the public to anonymously report suspected online child sexual abuse material (CSAM) for assessment and takedown. The Safer Internet Centres also address the needs of children with specific or special needs, including those with disabilities and those hailing from disadvantaged and vulnerable backgrounds, to ensure no child is left behind.
Considering the new role for the Commission as an enforcement body for the Digital Services Act (DSA) and the Digital Services Coordinators (DSCs), the Safer Internet Centres will strategically assist the Commission and cooperate with the DSCs in this role, in particular through data collection in the EU Member States.
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Expected effects and impacts
The funding will ensure the continuation of the well-established European network of national SICs, by enabling the awarded consortia to provide at least:
A centre for raising awareness among children, parents/carers, teachers and educators as well as other relevant professionals working with children about online opportunities and risks for the under 18s. The focus will be to identify and address:
- specific and general known risks (e.g. harmful and illegal content, cyberbullying, age-inappropriate content; sexual extortion, addictive design and manipulation, disinformation);
- specific and general emerging risks (e.g. new apps, games, online challenges and trends; AI and generative AI, including AI generated pornographic and violent content such as CSAM; virtual, augmented and extended reality; the internet of things and other technological changes raising new social and ethical challenges that impact children);
- issues such as mental and physical health risks related to the use of technologies (e.g. self-harm, cyberbullying, risky online challenges, promotion of eating disorders, screen addiction, social isolation, exposure to age-inappropriate content online, including pornographic and violent content, and sexual extortion);
- risks facing children as young consumers (e.g. nudges to spend money, aggressive marketing strategies, lootboxes).
A helpline to give advice and support to children and adults around them on issues related to children's use of digital technologies and services; to provide assistance on mental health issues relating to the exposure to age-inappropriate content online, including pornographic and violent content; to strengthen support to victims of cyberbullying, close cooperation with the national Child Helpline 116111 service is required.
A hotline for tackling the spread of online CSAM (i.e., receiving, analysing, and processing reports of such material). Closer cooperation with law enforcement and the private sector should be further explored in the context of the EU strategy for a more effective fight against child sexual abuse, proposed Regulation to prevent and combat child sexual abuse and recast of the Directive 2011/93/EU on child sexual abuse.
A youth panel to engage directly with children from different demographic groups, including the organisation of regular youth participation activities, allowing them to express their views and pool their knowledge and experience of using online technologies. Adequate turnover, geographic balance and an open selection of participants is required.
SICs shall strengthen their support to children in vulnerable situations (such as children with disabilities, children from a minority, racial or ethnic background, refugee children, children in care, LGBTQI+ children, as well as children from a disadvantaged socio-economic background, who all may face additional challenges in the digital environment). For example, to address the digital divide, they should offer non-formal education and training to these groups and communities.
Funding will be limited to one Safer Internet Centre per eligible country.
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Expected results
Provision of the four key elements required of a Safer Internet Centre, namely:
- A centre for raising awareness among children, parents/carers, teachers and educators as well as other relevant professionals working with children about online opportunities and risks for the under 18s, producing and promoting localised age-appropriate resources to address current and emerging risks and opportunities.
- A helpline to give advice and support to parents and children on issues related to children's use of digital technologies and services; to provide assistance on mental health issues relating to the exposure to age-inappropriate content online, including pornographic and violent content; to strengthen support to victims of cyberbullying, close cooperation with the national Child Helpline 116111 service is required.
- A hotline for tackling the spread of online CSAM (i.e., receiving, analysing, and processing reports of such material). Closer cooperation with law enforcement and the private sector should be further explored in the context of the EU strategy for a more effective fight against child sexual abuse and the proposed Regulation to prevent and combat child sexual abuse and recast of the Directive 2011/93/EU on child sexual abuse.
- A youth panel to engage directly with children from different demographic groups, including the organisation of regular youth participation activities, allowing them to express their views and pool their knowledge and experience of using online technologies. Adequate turnover, geographic balance and an open selection of participants is required.
In addition, SICs will:
- support the monitoring of the impact of the digital transformation on children’s well-being in cooperation with the BIK platform;
- support the implementation of relevant EU strategies and legislation;
- promote the distribution of relevant online training modules (MOOCs) for teachers;
- expand the role of BIK Youth Ambassadors and BIK Youth Panels to support peer-to-peer activities at national, regional and local level;
- provide trustworthy resources for and carry out campaigns targeting children, parents, carers and teachers, educators and other relevant contacts working with children (e.g. sports coaches, club leaders). Training on children’s rights online should also be included in these initiatives to create a stronger awareness that children’s rights online are the same as offline, as stipulated by UN General Comment No. 25 (2021) on children’s rights in relation to the digital environment (CRC/C/GC/25), and as protected under the DSA, as well as awareness of help and reporting resources and pathways;
- act as a one-stop-shop for reliable and age-appropriate information;
- provide digital literacy training in formal and informal education settings (e.g., youth participation activities, workshops, classroom visits, competitions, peer to peer activities).
- support parents, carers, teachers, educators and other professionals working with children to better understand the risks and opportunities of children accessing digital content and services (e.g., information sessions, train the trainers programmes, and online and offline material);
- identify emerging risks through the helpline service, and communicate this promptly to local, national, and European actors;
- support access to resources and services by public authorities, including law enforcement agencies, and exchanges with hotline analysts to develop better preventive measures and to remove online child sexual abuse material (CSAM);
- cooperate with popular platforms and digital services to assist the public, in particular children, when confronted with harmful and illegal content. This will include, but not be limited to, SICs formally recognised as “trusted flaggers” under the DSA.
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Eligibility Criteria
Regions / countries for funding
Moldova (Moldova), Albania (Shqipëria), Bosnia and Herzegovina (Bosna i Hercegovina / Босна и Херцеговина), Iceland (Ísland), Kosovo (Kosova/Kosovë / Косово), Liechtenstein, Montenegro (Црна Гора), North Macedonia (Северна Македонија), Norway (Norge), Serbia (Srbija/Сpбија), Switzerland (Schweiz/Suisse/Svizzera), Türkiye, Ukraine (Україна)
eligible entities
Education and training institution, Non-Profit Organisation (NPO) / Non-Governmental Organisation (NGO), Other, Private institution, incl. private company (private for profit), Public Body (national, regional and local; incl. EGTCs), Small and medium-sized enterprise (SME)
Mandatory partnership
No
Project Partnership
In order to be eligible, the applicants (beneficiaries and affiliated entities) must:
- be legal entities (public or private bodies)
- be established in one of the eligible countries, i.e.:
- EU Member States (including overseas countries and territories (OCTs))
- non-EU countries: listed EEA countries and countries associated to the Digital Europe Programme (list of participating countries)
Targted stakehoöders are applicant consortia consisting of NGOs, government bodies/agencies, and/or private sector organisations, from eligible countries previously not funded under the Call DIGITAL-2025-BESTUSE-08-NETWORKSICs.
other eligibility criteria
Specific cases
Natural persons — Natural persons are NOT eligible (with the exception of self-employed persons, i.e. sole traders, where the company does not have legal personality separate from that of the natural person).
International organisations — International organisations are NOT eligible, unless they are International organisations of European Interest within the meaning of Article 2 of the Digital Europe Regulation (i.e. international organisations the majority of whose members are Member States or whose headquarters are in a Member State).
Entities without legal personality — Entities which do not have legal personality under their national law may exceptionally participate, provided that their representatives have the capacity to undertake legal obligations on their behalf, and offer guarantees for the protection of the EU financial interests equivalent to that offered by legal persons.
EU bodies — EU bodies (with the exception of the European Commission Joint Research Centre) can NOT be part of the consortium.
Associations and interest groupings — Entities composed of members may participate as ‘sole beneficiaries’ or ‘beneficiaries without legal personality’.
Countries currently negotiating association agreements — Beneficiaries from countries with ongoing negotiations for participating in the programme (see list of participating countries above) may participate in the call and can sign grants if the negotiations are concluded before grant signature and if the association covers the call (i.e. is retroactive and covers both the part of the programme and the year when the call was launched).
EU restrictive measures — Special rules apply for entities subject to EU restrictive measures under Article 29 of the Treaty on the European Union (TEU) and Article 215 of the Treaty on the Functioning of the EU (TFEU). Such entities are not eligible to participate in any capacity, including as beneficiaries, affiliated entities, associated partners, subcontractors or recipients of financial support to third parties (if any).
EU conditionality measures — Special rules apply for entities subject to measures adopted on the basis of EU Regulation 2020/209221. Such entities are not eligible to participate in any funded role (beneficiaries, affiliated entities, subcontractors, recipients of financial support to third parties, etc). Currently such measures are in place for Hungarian public interest trusts established under the Hungarian Act IX of 2021 or any entity they maintain (see Council Implementing Decision (EU) 2022/2506, as of 16 December 2022).
Additional information
Topics
Relevance for EU Macro-Region
EUSAIR - EU Strategy for the Adriatic and Ionian Region, EUSALP - EU Strategy for the Alpine Space, EUSBSR - EU Strategy for the Baltic Sea Region, EUSDR - EU Strategy for the Danube Region
UN Sustainable Development Goals (UN-SDGs)
project duration
up to 18 months
Additional Information
Proposals must be submitted electronically via the Funding & Tenders Portal Electronic Submission System (accessible via the Topic page in the Calls for proposals section). Paper submissions are NOT possible.
Proposals (including annexes and supporting documents) must be submitted using the forms provided inside the Submission System (NOT the documents available on the Topic page — they are only for information).
Proposals must be complete and contain all the requested information and all required annexes and supporting documents:
- Application Form Part A — contains administrative information about the participants (future coordinator, beneficiaries and affiliated entities) and the summarised budget for the project (to be filled in directly online)
- Application Form Part B — contains the technical description of the project (template to be downloaded from the Portal Submission System, completed, assembled and re-uploaded)
Proposals are limited to maximum 70 pages (Part B).
Call documents
Call Document DIGITAL-2026-BESTUSE-10Call Document DIGITAL-2026-BESTUSE-10(529kB)





